What you recommend, what it rests on, and the risks.
Recommendations evolve through drafts, and an AI asked to write the executive summary will use whichever draft it finds. Keeping the current recommendations here, each tied to its finding, keeps the summary honest.
# Recommendations ## Recommendations - Move all sites to text reminders 24 hours before: halves missed appointments in the pilot sites ## Risks - Older patients may prefer phone calls, so keep calls as an option ## Next steps - Pilot at three sites in July - Review with the operations director in August